DriveDressy GmbH · Karl-Schmid-Straße 11 · 81829 Munich · info@drivedressy.com

A. Right of Withdrawal – Standard Products

This section applies to all products with the exception of seat covers (see Section B). These include, in particular: magnetic bags, thermal mats, mosquito nets, pillowcases, mattresses & toppers, mattress covers, and laundry bags.

 

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.

 

To exercise your right of withdrawal, you must inform us (DriveDressy GmbH, Karl-Schmid-Straße 11, 81829 Munich, Germany, info@drivedressy.com) of your decision to withdraw from this contract by means of a clear statement (e.g., by letter or email). You may use the sample withdrawal form at the end of this document, though this is not required. You may also exercise your right of withdrawal by using the withdrawal button or link provided on our website.

 

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

 

Consequences of Withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including shipping costs, without delay and no later than fourteen days from the day we receive notice of your withdrawal. We will use the same payment method for this refund that you used for the original transaction; under no circumstances will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

 

You must return or hand over the goods without delay and, in any case, no later than fourteen days from the day on which you notify us of your cancellation. The goods must be packed in their original packaging and secured for transport. The deadline is met if you ship the goods before the deadline expires.

 

Notwithstanding the statutory provisions, in the event of proven defects in our products, we will bear the direct costs of the return shipment if the return is made within Germany. In the case of a standard cancellation without defects, you will bear the direct costs of the return shipment.

 

You are only liable for any loss in value of the goods if this loss in value is attributable to handling that is not necessary for inspecting the nature, characteristics, and functionality of the goods.

 

B. No Right of Withdrawal – Seat Covers (Custom-Made)

Seat covers are custom-made individually based on your vehicle specifications. Pursuant to Section 312g(2)(1) of the German Civil Code (BGB), there is no right of withdrawal for goods that are not prefabricated and for which the consumer’s individual selection or specification is decisive for their manufacture.

 

The right of withdrawal expires upon the start of production. Production begins after you have fully completed and submitted the fit check. By submitting the fit check, you expressly agree that production will begin and that the right of withdrawal expires at that time.

 

Instead, for seat covers, the fit guarantee described in the Terms and Conditions (Section 8) applies, which includes a money-back guarantee in the event of proven fit issues after two attempts at rectification.

Sample Withdrawal Form

(Fill out and return only if you wish to withdraw from the contract—applies exclusively to standard products as defined in Section A)

 

To:

DriveDressy GmbH

Karl-Schmid-Straße 11

81829 Munich

Germany

info@DriveDressy.com

 

I/we hereby cancel the contract I/we entered into for the purchase of the following goods:

 

Ordered on: ___________________________

Received on: ___________________________

Name of the consumer(s): ___________________________

Address of the consumer(s): ___________________________

Date: ___________________________

Signature (only for paper notifications): ___________________________